We do
ICT = Infomation and
Communication
Technology
Our remote support is focused on your company's main system, your server(s).
Keeping your servers (both hardware and software) up and running is the key
to a stable ICT infrastructure. Advanced remote control software and a team
of professionals on our headquarter keep an eye on your main systems 24
hours a day. 80% Of our SLA's (Service Level Agreements) exist of a fixed
fee for (pro-active) server support. This way you will never have to worry
about the heart of your (ICT) stop beating. Our remote server support
consist of the following:
Monitoring availability of hard-and software 24/7
Checking log-files for errors and warnings
Checking on back-ups and their reliability
Keeping your software up to date (OS, anti-virus, etc.)
A helpdesk to report problems
We partner/support the following Operating Systems:
